Job Description

The Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers, and provide an outstanding shopping experience.

Roles and Responsibilities

Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
Sales of all products and promotion of point of sale initiatives including Membership programs, Magazine for Millionaires program, Educator programs, and other company-sponsored programs.
Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Core Competencies

Interpersonal Skills
Self-Management

Qualifications and Education Requirements

16 years of age or older
Successful completion of all required background screenings

Preferred Skills

Strong verbal and written communication skills
Ability to multi-task
Previous retail sales experience
Computer and cash register skills

Physical and Environmental Requirements

Must be able to stand and walk for extended periods of time
Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
Must be able to lift or team lift objects up to 50 lbs., with or without assistance
Must be able to communicate using speech, sight, and sound with or without an assistive device
Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job

Books-a-Million, Inc.

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