The opportunity

Delaware North Sportservice is hiring a full-time All-Inclusive Premium Manager to join our team at EverBank Stadium in Jacksonville, Florida. As an All-Inclusive Premium Manager, you will be responsible for providing overall leadership and management for the all-inclusive operation, with a focus on maximizing the guest experience. If you have lofty career goals and want a challenging role where collaboration and hard work are rewarded, apply now.

Pay

Minimum – Anticipated Maximum Base Salary: $46,100 - $62,200 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

Develop and maintain positive guest and partner relationships through effective communication and programming, and ensure accurate delivery of all sponsorship commitments
Collaborate in the development and implementation of high-caliber food and beverage offerings, and promote a responsible alcohol sales and service program
Administer all facets of team management, including recruiting, hiring, training, scheduling, and continuous development, while maintaining labor and operating costs within financial plans
Educate on and ensure compliance with safety and sanitation standards in all locations, monitor and report equipment and maintenance concerns, and develop and present quarterly department report.
Serve as a private event manager, and attend and engage in partner and stadium meetings

More about you

Bachelor’s degree preferred
Minimum of 3 years of service experience with supervisory experience in a high-volume venue required; experience in a sports environment preferred
High operating level of computer literacy required with the ability to learn suites operating and POS systems
Guest relations and customer service experience is required
Passion for creating unique experiences

Shift details

Day shift
Evening shift
Holidays
Monday to Friday
Evenings as needed
Weekends
Event based

Who we are

Delaware North operates concessions and premium dining at EverBank Stadium since dating back to 2016. The 67,164-seat venue is home to the NFL's Jacksonville Jaguars. We're known for offering imaginative food and beverage items that celebrate the team including teal-colored buns and ice cream.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

$46,100 - $62,200 / year

Delaware North

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