REPORTS TO: Information Technology Director
FLSA STATUS: Exempt - Executive
CLASSIFICATION: Regular Non-Merit - Serves at the discretion of the Department Director.
PAY GRADE: 124
SAFETY SENSITIVE: Yes; Subject to random drug testing per the Athens-Clarke County Drug and Alcohol Ordinance.
Purpose of Job
The purpose of this job is to supervise and coordinate the projects of Information Technology (IT) staff involved in development, programming, support, and maintenance for the Athens-Clarke County Unified Government. Duties and responsibilities include, but are not limited to, assisting IT Director in all phases of budget preparation, project planning, staff supervision, and performing additional tasks as assigned.
Job Related Requirements
Work Schedule 8:00am-5:00pm Monday - Friday, on-call rotation. Nights and weekends as needed
May be required to work on religious holidays.
Regular and predictable attendance is required.
Must work cooperatively with others.
When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC's safe driving policy.
Bachelor's degree in computer science/information management, information systems or a related field required; with four years of networks, networking hardware, and/or object oriented programming languages experience in a multi-user environment required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position.
Three years of supervisory or project management experience in an IT environment is required.
Must possess a valid driver's license.
Criminal fingerprint background check must indicate eligibility for access to sensitive public safety information such as GCIC records and other confidential departmental data which may reasonably be accessed during execution of IT duties.
The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Supervises and evaluates assigned staff, directing work assignments, counseling and disciplining employees when necessary, and completing employee performance appraisals.
Analyzes automation needs for various Unified Government departments and divisions; modifies existing applications or develops new systems; develops related requests for proposals.
Performs system configurations, installations, and modifications for hardware and software.
Assists System Analysts with resolving technical hardware and software problems.
Consults with outside technical engineers when performing troubleshooting and problem-solving activities.
Evaluates and selects hardware and software based upon user needs and vendor demonstrations.
Researches and writes assessment reports on hardware, software, operating systems and modifications.
Trains users on hardware and software; demonstrates new systems and assists users with computer - related problems.
Develops application software as needed; designs inter-machine program conversions.
Installs and monitors all operating and systems software.
Performs disaster data recovery activities as needed.
Assists with preparation of division operating budget and government-wide capital budgets for computer projects.
Provides on-call support services to all departments.
Conducts systems analyses of manual and automated systems and recommends modifications as needed.
Ensures that the integrity of computers and software applications is maintained and secured.
May be assigned division management responsibilities in the absence of the Information Technology Director.
Assists in interviewing and selecting job applicants.
Performs other related duties as required.
Knowledge, Skills and Abilities
Knowledge of the policies, practices, procedures and activities of the Athens-Clarke County Government and the operations and functions of the Information Technology Department.
Knowledge of management, personnel, and financial practices, policies and procedures as necessary in the completion of daily responsibilities.
Knowledge and ability to develop and administer operations and staff plans and objectives for the expedience and effectiveness of specific duties of the position.
Knowledge of all applicable laws, ordinances, policies, standards and regulations pertaining to the specific duties and responsibilities of the job.
Knowledge of changes in policy, methods, operations, computer technologies, budgetary and equipment needs, etc. as they pertain to division operations and activities.
Knowledge of computer hardware, software, operating systems, networking, and programming languages.
Knowledge of wiring systems, job applications, diagnostics reports, and several other various computer analysis processes and software programs.
Ability to acquire, integrate, and apply new technical knowledge.
Ability to develop and implement long-term goals in order to promote effectiveness and efficiency and to provide the automation systems needed.
Ability to develop and administer policies, procedures, plans and activities and to monitor performance of subordinates against measured established goals.
Ability to effectively communicate and interact with subordinates, management, employees, members of the general public and all other groups involved in the activities of the Information Technology Department.
Ability to communicate technical information to others.
Ability to assemble information and make written reports and documents in a concise, clear and effective manner.
Ability to use independent judgment and discretion in managing subordinates including the handling of emergency situations, determining and deciding upon procedures to be implemented, setting priorities, maintaining standards, and resolving problems.
Ability to comprehend, interpret, and apply regulations, procedures, and related information.
Ability to perform mathematical calculations.
Ability to read, understand and interpret personnel and financial reports and related materials.
(ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of machinery and equipment including computer equipment and electronic and diagnostic troubleshooting equipment such as hand tools, voltage meters, line testers, etc. Must be able to use body members to work, move or carry objects or materials. This position requires: walking, bending, stooping, standing, pushing, pulling, lifting, fingering, grasping, feeling, seeing, talking, hearing, and repetitive motions. Must be able to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently. Physical demand requirements are at levels of those for medium work.
DATA CONCEPTION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.
INTERPERSONAL COMMUNICATION: Requires the ability to hear, speak and/or signal people to convey or exchange information. Includes giving/receiving assignments and/or directions to co-workers or assistants / from supervisors.
LANGUAGE ABILITY: Requires ability to read a variety of diagrams, reports, manuals, on-line resources, and informational documentation, directions, instructions, and methods and procedures. Requires the ability to utilize requisitions, purchase orders, hard/soft statistics, diagrams, correspondence, reports, and other documents using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control, and confidence.
INTELLIGENCE: Requires the ability to learn and understand complex principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgment.
VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of administrative, technical or professional languages including legal, computer, accounting, electrical, and personnel terminology.
NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; utilize and determine percentages; interpret graphs; compute discount, interest, profit and loss, ratio and proportion, etc; perform calculations involving variables, formulas, square roots, and polynomials.
FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with computer equipment and diagnostic tools.
MOTOR COORDINATION: Requires the ability to coordinate hands, fingers, and eyes accurately in using computer equipment and diagnostic tools. Requires the ability to use the keyboard, lift, bend, push, and pull objects or materials using body parts as the position necessitates.
MANUAL DEXTERITY: Requires the ability to handle a variety of items such as computer equipment and diagnostic tools. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination.
COLOR DISCRIMINATION: Requires the ability to differentiate between colors and shades of color.
INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under considerable stress when confronted with an emergency.
PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (Talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via the telephone or two-way radio.
