TEMP-Admin Clerical Customer Service (Marketing Support)

Georgia Tech • Part-time • Atlanta, Georgia, United States • $40 - $45 / hour • 4d ago

About Us

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

About The Enterprise Innovation Institute

The Enterprise Innovation Institute is Georgia Tech's economic development arm, comprised of more than a dozen programs. It's the largest and most comprehensive university-based program of its kind in the United States. Its core focus areas include entrepreneurship and startup development, business and industry growth, ecosystem development, and international outreach.

PIN

The Partnership for Inclusive Innovation (PIN) is a public-private partnership that launched in 2020 to lead coordinated, statewide efforts to position Georgia as the Technology Capital of the East Coast. Dedicated to advancing technology, opportunity and shared economic success across the state, the organization¿s pillars focus on community research, student engagement, workforce development and economic opportunity towards inclusion one innovation at a time.

For additional information about the Partnership, please visit: www.pingeorgia.org

Job Summary

Provide office support services within a campus unit to include organizing and preparing correspondence, reports and other documentation; scheduling meetings and events; file maintenance, and related administrative activities; and assisting customers with their service needs. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: unit management and staff, vendors and office visitorsThis position typically will advise and counsel: NA This position will supervise: NA

Responsibilities

Job Duty 1 -
Compose routine correspondence; prepare and route correspondence, reports and other documentation.

Job Duty 9 -
Respond to customer questions or concerns.

Job Duty 10 -
Perform other duties as assigned

Job Duty 2 -
Compile and organize data for use in reports.

Job Duty 3 -
Schedule and make arrangements for meetings and other events.

Job Duty 4 -
Make travel arrangements for unit staff management and staff as directed.

Job Duty 5 -
Maintain office supplies inventory.

Job Duty 6 -
Maintain filing system.

Job Duty 7 -
Receive and refer phone calls; greet and direct office visitors.

Job Duty 8 -
Gather pertinent information regarding customer service needs.

Required Qualifications

Educational Requirements
High school diploma, GED Certificate or Vocational School Diploma

Other Required Qualifications
Ability to work outside of typical business hours as needed, potentially including but not limited to evenings, weekends, and holidays.

Required Experience
Up to two years of job related experience

Preferred Qualifications

The Partnership for Inclusive Innovation (PIN) is seeking a Marketing Tech Temp to support the creation and promotion of our 2025 Annual Impact Report. This short-term role is ideal for someone with strong organizational and creative skills, looking to contribute to a meaningful project highlighting innovation and community impact across the Southeast

Key Responsibilities:

Take lead in producing a compelling impact video
Design and develop of the digital and print impact report
Help build and update the impact report webpage
Coordinate content for a social media campaign tied to the release

You can view last year's report as an example: 2024 Impact Report

Ideal Candidate Has:

Strong communication and project coordination skills
Experience with content creation, social media, or digital design tools
Interest in community development, innovation, or storytelling
Cross- functional collaboration skills

Knowledge, Skills, & Abilities

SKILLS
This job requires skills in general office administration to include document preparation and processing, records management, event planning and organization, spoken/written communications and interpersonal skills, and the ability to multi-task. Skill in basic office related computer applications is required.

Contact Information

For more information about this role please contact Kayla Burns: kayla.burns@innovate.gatech.edu

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here: https://www.usg.edu/policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia (usg.edu).

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Background Check

The candidate of choice will be required to pass a pre-employment background screening. http://policylibrary.gatech.edu/employment/pre-employment-screening.